Tag Archives: Analytics

Sitecore analytics, cookie consent and personalization isn’t a great match – learn how to keep Sitecore functional without breaking the law!

Due to different laws (European as well as local legislation) companies have be very conversative in how they process data, while they have to take care on how they track people. People have to consent whether or not they will be tracked or not. Within Siecore, you might do both. This blogpost shares how to use your cookie consent strategy within Sitecore. In short: There are three level of cookies: Functional, analytic and tracking cookies. Without responding to the cookie consent, Only functional cookies are allowed, while analytics and tracking cookies is forbidden until a user gives approval for these kinds of functionality. Within Sitecore, this is hard to implement, due to the internal workings of Sitecore analytics and (from what I think) Sitecore bug. This blogpost explains why this is hard and how to solve this.

PS: Different companies classify the Sitecore cookies under different levels. I have seen classifications of “Functional”, “Analytics” and “Tracking”. I won’t judge any choice, as I am not a person with a legal background and can’t judge on what all companies implement to prevent data from being collected. This is my personal view and the approach should be applicable to every level. This blogpost applies to Sitecore 9.X Continue reading

Realtime personalization monitoring with Sitecore and google analytics

Some of our bigger sites, which don’t run on Sitecore yet, use google analytics to realtime monitor events that happen on a website, think about forms that are submitted and personalizations that are shown to a specific user. Most of the time, external (javascript) tooling is used to inject those personalizations and an event needs to be implemented which will be send to google analytics to register that event. In Sitecore, we can implement those google analytics events by including a javascript in our razor views, but, how can we tell whether or not the component that was shown was part of a personalization flow? Was a custom datasource selected, was the completed component rendered as a personalization? This blogpost series learns you on how to determine what kind of personalizations where exposed to a user and how to tell external systems about those events. It turned out that a (beautiful) pattern can be used that Sitecore itself already introduced themselves a while ago.

All sourcecode can be found here on github

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